NVCS Ltd are members of both the Automatic Vending Association and The Cover Group. We have also adopted the quality standard ISO 9001.

Automatic Vending Association

As a fully accredited member of the Automatic Vending Association (AVA) and working strictly within their guidelines and codes of practice, you can be assured of receiving only the highest quality products and service. Follow this link to find out more about the AVA.

The Cover Group

As members of the Cover Group of independent vending operators we are able to offer a nation-wide service should your requirements extend beyond the East Anglia region. With over 26 locations throughout the UK and Ireland, members of The Cover Group we are committed to delivering an excellent refreshment service wherever you are in the UK and Ireland. For further information about The Cover Group please follow this link.

Accreditations

Safecontractor

Safecontractor is a leading third party accreditation scheme which recognises very high standards in health and safety management amongst UK contractors.

Under the Safecontractor scheme, businesses undergo a vetting process which examines health and safety procedures and their track record for safe practice. Those companies meeting the high standard are included on a database, which is accessible to registered users only via a website. N.V.C.S Ltd achieved Safecontractor status in May 2014.

ISO 9001

In line with most progressive companies of today and as part of our continued drive to improve the offering to our customers  N.V.C.S. is a fully registered ISO 9001 company.

Having a quality standard ensures our customers receive the level of service they require while having the confidence that it is monitored with all processes having supporting documentation and traceability. So whether it’s operator visits to coffee production to engineer calls, we monitor these services via regular audits and customer satisfaction surveys which in turn clearly identifies any areas or processes in the business that may need to be changed, updated or stopped altogether.

This means that our customers are reassured that they are dealing with a quality organisation who take the upmost care to meet their demands on all fronts.