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Our Story

Established in 1981, N.V.C.S. Ltd (Norfolk Vending and Catering Services) has established an enviable reputation in providing premier quality coffee and vending machines, service, and supplies to the local area.

With our Head Office at Norwich, a depot in Peterborough and a sub depot at Sudbury, we are well positioned to offer great local service. All vending operators, engineers and ancillary staff are well equipped to ensure a rapid response to all our customers throughout Norfolk, Suffolk and East Anglia.
We pride ourself on providing a highly efficient and innovative vending service that meets the demands of today’s discerning customers.


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Automatic Vending Association

As a fully accredited member of the Automatic Vending Association (AVA) and working strictly within their guidelines and codes of practice, you can be assured of receiving only the highest quality products and service. Follow this link to find out more about the AVA.
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Cover Group

As members of the Cover Group of independent vending operators we are able to offer a nation-wide service should your requirements extend beyond the East Anglia region. With over 26 locations throughout the UK and Ireland, members of The Cover Group we are committed to delivering an excellent refreshment service wherever you are in the UK and Ireland.
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ISO 14001

N.V.C.S. is also a fully registered ISO 14001 company. Having a quality standard ensures our customers receive the level of service they require while having the confidence that it is monitored with all processes having supporting documentation and traceability.
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ISO 9001

In line with most progressive companies of today and as part of our continued drive to improve the offering to our customers N.V.C.S. is a fully registered ISO 9001 company.


TUCO is the leading professional membership body for in-house caterers operating in the higher, further education and public sector. We are committed to advancing the learning and development of catering and hospitality teams, and work to provide quality standards, advice and information to those working in in-house catering.
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Safecontractor is a leading third party accreditation scheme which recognises very high standards in health and safety management amongst UK contractors. Under the Safecontractor scheme, businesses undergo a vetting process which examines health and safety procedures and their track record for safe practice. Those companies meeting the high standard are included on a database, which is accessible to registered users only via a website. N.V.C.S Ltd achieved Safecontractor status in May 2014.
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Buy Local Norfolk

Buy Local Norfolk provides a unique accreditation process for genuinely local businesses in Norfolk. Having gained this accreditation, our member businesses are authorised to display the Buy Local Norfolk logo, identifying themselves to the growing number of businesses and consumers to whom buying local products and services is important.
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Proudly Norfolk Food & Drink

For consumers, Proudly Norfolk Food & Drink is a brand they can trust and a mark of quality, ensuring the producer from whom they are buying or the restaurant in which they are eating cares passionately about the quality and integrity of the food and drink they are producing.

Social Responsability

Our path to sustainability

NVCS Ltd has recognised its responsibility as an organisation towards the short and long term impacts of its business in relation to the environment, both locally and globally.

Accredited members of the Norfolk Carbon Charter and ISO 14001 certified, we are working with our employees and across our value chain to address our environmental impacts and develop innovative ways to make our business more environmentally sustainable.

It is the intention of NVCS to prevent pollution, reduce packaging, reduce waste, encourage recycling and ultimately reduce our carbon footprint.

To reduce our energy use and carbon emissions we have:

  • Installed 50kW of solar PV (reducing our carbon emissions by around 7.3 tonnes/year)
  • Upgraded our warehouse and office lighting to LED units
  • Switched our boiler to a more efficient model
  • Invested in an electric car to trial the viability of rolling this out across our fleet

To reduce environmental impacts across our supply chain we:

  • Facilitate re-use by refurbishing second-hand vending machines
  • Set up customer machines with timers and sensors to reduce energy use
  • Ensure all paper cups in our offices are recycled and encourage our customers to do the same
  • Have reduced the amount of pallet wrap we use by around 30%
  • Supply Rainforest Alliance certified coffee. See our section on Fairtrade and Sustainable products for more information
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