Very attentive and informative. Always asked questions to make sure the machine fits our needs.
NVCS staff were brilliant during installation, going the extra mile to ensure machines were ready for use. Great level of customer service displayed.
Really good training, very professional.
Very good service, more than helpful!
Thank you so much for fixing our machine last week, brilliant work as always please pass on our thanks.
I can confirm that from when Permastore first approached NVCS Ltd to provide us with vending services from our previous provider, to the installation of six machines the whole process was handled professionally and to our complete satisfaction.
Andy Skipper (Operations Manager) offered professional service and offered us complete support and guidance throughout the process and has ensured that Permastore’s machines are set-up to meet our expectations from our service provider.
“Good Afternoon, as a long-standing supplier of vending and water machines to both of our Norwich production sites I am more than happy to give a testimonial of the service supplied by NVCS.
As a multinational company, we are approached regularly by other suppliers looking to supply, but we are happy to stay with a trusted, local supplier.
Any service calls are dealt with speedily and we can rely on the ingredient being topped up daily.
We constantly monitor market prices and are happy that the prices charged reflects a very good level of service in the current market conditions.
Site safety rules always adhered too (PPE etc) and the staff are always polite and well trained.
Advice with new installations is helpful as NVCS are aware of the kit available in the market place.”
I can confirm that we have been trading with NVCS for more than 10 years and that they have provided us with good, reliable service during this time.
Really happy with the installs of all my new machines, great job!
Very pleased with the machines and your services
Here is Ainsley enjoying the very first cup of coffee when we first installed his machine!
Your team are professional, helpful and polite. The service engineers who installed the machine… nothing was too much trouble for them!
A big thank you to both of the engineers we are so happy with our machine and the service.
Since beginning our partnership with NVCS we have found their knowledge, adaptability and customer service to be of the highest calibre. We have high expectations for all our suppliers at Norwich City Football Club, and NVCS have exceeded these during our partnership. The Green Farm Coffee and associated services they supply across our whole business have been excellent, and we are looking forward to a long standing partnership together.